Primary Care Data Portal

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Total demand

Inbound calls

Klinik online

Answer rate %

Month

Year

Inbound calls

Answer calls

Abandon calls

Missed calls

Klinik online

Klinik phone

Total demand

Answer rate %

Resolve at tel.

Text diversion

Callback

Upload your Demand.xlsx file and data will be automatically imported from Sheet 1. Existing entries for the same month/year will be overwritten.

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All data entries

Year	Month	Inbound	Answered	Abandon	Missed	Klinik online	Klinik phone	Total demand	Answer %	Resolve tel.	Text div.	Callback

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Average clinical cases by weekday

Average clinical cases (Triage Team) per weekday across all available data.

Total clinical cases submitted — monthly trend

Cases by urgency — monthly trend

Online (access) vs telephone (connect)

Resource utilisation — selected month

Age group breakdown — selected month

Cases by category — monthly trend